Customer Testimonials for Lynnhaven Motor Company

FIRST, A MESSAGE - FROM OUR OWNER & PRESIDENT

Let me thank you in advance for taking time to look into our website and vehicles, this is very much appreciated. Finding a quality and reliable used vehicle at a fair price can be time consuming and stressful for some, and we vow to make your experience a pleasant one here at Lynnhaven Motor Company. Here are a few things to keep in mind in your search for a quality used vehicle: The cheapest price does not always assure you will net the best vehicle quality. In my 30 years of experience I learned among other things, that no 2 used cars are ever the same. Although 2 vehicles might look alike, same model, same mileage or even lower mileage, a few factors could make your ownership journey a harsh one if you do not pay attention and address these questions: A) Was this vehicle owned by a caring person or someone you just put gas in it and drove? B) Does it have any mechanical issues? C) Was this vehicle ever in a serious accident? D) I'm buying from a place where they will cater to me the same way when there is a problem with the vehicle, as they are when they are trying to sell me the vehicle? E) Will this vehicle have a warranty good enough to protect me in case of an issue? F) Are all the vehicles being shown to me here in the same grade or shape? G) Im I allowed to have this vehicle pre-inspected before I commit or purchase it? and finally H) Is the price of the vehicle fair or the lowest I can find? At Lynnhaven Motor Company our vehicles are carefully selected to meet and exceed the industry standards. Take any one of our vehicles to your trusted mechanic and have it checked it before you give us your signature or your dollars. Each vehicle comes with national warranty coverage or the remainder of its factory warranty. Our Dealership is a CARFAX Advantage dealership. Each vehicle comes with a free CARFAX and AUTOCHECK history report, and a buyback guarantee! Finally, I wish to let you know that I will work personally very hard to make sure you will be a happy, satisfied, and returning customer. As well as a friend! Best Regards, John Gabriel

Gregory Wilkinson - 2015 Toyota Avalon

Owner John, his son and the enire staff are a class act. They all made me feel comfortable as soon as I walked through the front door of their office. I feel like I've known them for years. I ran into a bit of a situation with my previous car and a previous dealer. John looked out for my best interest and pointed me in the right direction every step of the way. I ended up buying a great car with no hesitation at all. They even picked me up and gave me a ride back to their dealership after I sold my old car. Again, a class act. Lynnhaven Motor Company is an asset to the industry!

John Kalocay - 2015 Nissan Pathfinder

I recently had the pleasure of purchasing a 2015 Nissan Pathfinder from Lynnhaven Motor company. I am a repeat customer, and for a reason. Just when I thought I couldn't beat my last experience in buying a used vehicle from these guys, this time it superseded all my expectations. John and his staff are a first class operation. They make purchasing a vehicle fun and exciting. The environment is warm, positive and user friendly. John takes the Buyer's defense out of car buying and makes it all a team effort. At Lynnhaven Motors there is passion for doing right by the customer that I have never experienced anywhere else. I not only enjoy the purchasing experience but also I enjoy stopping by the office and just talking to John about anything and everything. John is by now considered a true friend of mine, and a heck of a family man. Lynnhaven Motors is an extension of John's family, where everyone is a welcomed guest. When it comes to customer service and satisfaction, Lynnhaven Motors is the ultimate experience!

Kalan Fox - 2013 Kia Optima

This is part 2 of my review. Now this part is when I truly saw how genuine and honest these people are. The sales representative confirmed to me that it was a beautiful vehicle but that he did want to bring a few things to my attention at which point he proceeded to point out a few extremely minor surface scratches that could simply be buffed out and one door ding on the passenger side that was so tiny I hadn't even noticed it, of course little things like that were expected in an already 3 year old vehicle. I thanked him for his honesty and asked if we could take it for a test drive at which point we exchanged the keys for my I.D. and off we went. This car drove perfectly, there were no issues with it all around, I had finally found my dream car I had been searching for. We returned to the dealership and parked the vehicle and met our sales representative inside the office where we were immediately greeted by the owner himself and we were offered drinks and seats. As we went over the cost of the vehicle it was absolutely in my price range and that I was very interested in purchasing the vehicle. they showed me all of the factory warranties that were still valid on the vehicle and that would be included along with another extended warranty option that to me seemed totally worth it and I was seriously considering adding it but it would have pushed the price out of my range which was already 4,000 cheaper than any other Kia Optima of the same year. My wife and I had spent some time discussing whether or not to purchase the warranty at which point the owner stepped in and advised that as much as he would like to make some extra money on the sale, that he didn't think we needed it. he explained his reasoning as to why he didn't think we needed it and immediately put any question I might have had on whether or not to buy it to rest, saving us an extra 1400$. I had also explained to him that I had a pre-approval from navy federal for 12,000 that I had received a month and a half ago when I first began car shopping and that I could call and get it increased to cover the cost of this vehicle but that I didn't like the 10.49% APR that they had quoted me at which point John explained to me, "If you were my son I would tell you to wait, I would tell you to go back to the banks and shop around between a few of them and find a better APR because if you had a 3.49 on your previous car and your credit has only gone up since, then there should be no reason as to why they would quote you so high. I want to make sure that you won’t regret purchasing this vehicle and if that takes a few more days to ensure, I would feel much better. So go back to those banks on Monday, get a better APR rate and I will hold this car for you. I won’t take any of your money to hold it just simply shakes my hand and I will give you my word that a sold sign will go in the window of that vehicle until Tuesday". This honesty is something I would not have found anywhere else in this industry and because of his wise words and guidance I was able to find a better bank that offered my enough to purchase the Kia with an APR equal to my previous vehicle. That Monday we went straight there from the bank and purchased my new car. Now, I know that it has almost been a year now since I purchased my car from Lynnhaven Motors but before I ever write a review, I want to ensure that the product actually holds up and see if anything comes up after the purchase and I am extremely thankful to say that I have not had a single issue with my Kia Optima since the day I drove it off of the lot, it has traveled over 10,000 miles since then and it still runs just like the day I bought it and that is why I have given Lynnhaven Motors a 5 star review. John, my wife and I will be back very soon. It is time to trade in her VW Beetle for something even better, we got our eye on that Kia Soul you currently have! We look forward to seeing how you and the Lynnhaven Motors family have been! Thank you for such a high quality vehicle for such a competitive price!

Kalan Fox - 2013 Kia Optima

I purchased my 2013 Kia Optima EX Luxury from Lynnhaven Motors in June of 2016 after having a tire blow out on the highway sending me crashing into the barrier, totaling my 2012 Mazda 3. After recovering from the accident I had spent nearly a month and a half trying so desperately to find the next perfect car, searching countless dealerships, spending all of my free time test driving various vehicles until I had narrowed my search down to one vehicle, a newer Kia Optima. once I had decided on this vehicle I now needed to find one within my price range which seemed absolutely impossible to find at a dealership which I insisted on purchasing from because I wanted to have the warranties and extras that you can only get from a dealership purchase. I had to have searched over 50 dealerships looking for this vehicle, I went to half of them to test drive their Kia Optima in the hope that I could get them to bring the price down into my range so I could finally have my own vehicle again. I was losing hope in finding the perfect car until my wife had come across Lynnhaven Motors website and saw they had the one I had been searching for. We wasted no time in traveling to their location as we were there that same day and when I had arrived I became spectacle because I had been so focused on big dealerships with hundreds of cars but this was also the same day I learned that those big dealerships are truly a waste of time. We were greeted very quickly by one of the employees and unlike the large dealerships, this employee LEFT US ALONE which was a surprise since usually you can’t get rid of the sales person and eventually become annoyed with their constant sales tactic. my wife and I were able to find and look around the vehicle at our own leisure and the moment we wanted to look inside, the sales rep stepped out, unlocked the vehicle for us, and told us to take our time and if we had any questions or if we'd like to take it for a test drive to simply wave him over or join him inside to talk the financial side. now as you can imagine after searching so long for a vehicle I knew everything to look over before even considering a test drive so of course I took my time and looked over the entire vehicle and to my surprise I could not find a single thing wrong with it at which point I waved the sales representative over who came running with the keys and I informed him that the vehicle looks spectacular.

Shannon Todd - 2008 Honda CRV

LYNNHAVEN MOTOR COMPANY HAS A CUSTOMER FOR LIFE!!! Purchasing a car from Lynnhaven Motor Company was the best auto-buying decision I ever made. From beginning to end, the entire experience was nothing short of amazing. John treated me like family and offered me an amazing price on a used car. Even my extensive research could not find a more competitive price. The entire process was easy, and John went out of his way to provide a warranty to ensure my peace of mind - even though he clearly did not.have to. It is evident that john takes great pride in his family owned and operated business and has built a solid reputation on providing honest and fair prices to all of his customers. In addition, the car was beautifully detailed; it looked like it had just rolled off the showroom floor!!! I couldn't be happier with the way it looks and how well it runs! I absolutely recommend Lynnhaven Motor Company for the best possible deal on a used car and unparalleled customer service!! Thank you John and family!!

Stephanie Cari - 2015 Toyota RAV4

I had the best experience here over ALL other used car dealerships. Great people, great cars. I will recommend EVERYONE looking for a vehicle to come here first.

Juan Lamurey - 2014 Volkswagen Passat

Great family business! Great service! Very knowledgeable. Great place to buy a quality used car. Definitely recommend Lynnhaven motors. John and his team are honest and have the lowest prices on quality used cars. John helped me find just what I was looking for. Bought a 2014 vw passat with low mileage at unbeatable price! No pressure!

Steve Kirby - 2006 Lexus GS300

I bought my Lexus from John Gabriel many years ago...super great person, his son's are working with the business now. We are family friends now AND I HIGHLY RECOMMEND getting your used cars or trucks from John.

Angela Stuedemann - 2015 Mazda 6

Best car-buying experience ever!! They are a family-owned business who treats their customers like family. I will buy my next car from them too!