Kalan Fox - 2013 Kia Optima
This is part 2 of my review. Now this part is when I truly saw how genuine and honest these people are. The sales representative confirmed to me that it was a beautiful vehicle but that he did want to bring a few things to my attention at which point he proceeded to point out a few extremely minor surface scratches that could simply be buffed out and one door ding on the passenger side that was so tiny I hadn't even noticed it, of course little things like that were expected in an already 3 year old vehicle. I thanked him for his honesty and asked if we could take it for a test drive at which point we exchanged the keys for my I.D. and off we went. This car drove perfectly, there were no issues with it all around, I had finally found my dream car I had been searching for. We returned to the dealership and parked the vehicle and met our sales representative inside the office where we were immediately greeted by the owner himself and we were offered drinks and seats. As we went over the cost of the vehicle it was absolutely in my price range and that I was very interested in purchasing the vehicle. they showed me all of the factory warranties that were still valid on the vehicle and that would be included along with another extended warranty option that to me seemed totally worth it and I was seriously considering adding it but it would have pushed the price out of my range which was already 4,000 cheaper than any other Kia Optima of the same year. My wife and I had spent some time discussing whether or not to purchase the warranty at which point the owner stepped in and advised that as much as he would like to make some extra money on the sale, that he didn't think we needed it. he explained his reasoning as to why he didn't think we needed it and immediately put any question I might have had on whether or not to buy it to rest, saving us an extra 1400$. I had also explained to him that I had a pre-approval from navy federal for 12,000 that I had received a month and a half ago when I first began car shopping and that I could call and get it increased to cover the cost of this vehicle but that I didn't like the 10.49% APR that they had quoted me at which point John explained to me, "If you were my son I would tell you to wait, I would tell you to go back to the banks and shop around between a few of them and find a better APR because if you had a 3.49 on your previous car and your credit has only gone up since, then there should be no reason as to why they would quote you so high. I want to make sure that you won’t regret purchasing this vehicle and if that takes a few more days to ensure, I would feel much better. So go back to those banks on Monday, get a better APR rate and I will hold this car for you. I won’t take any of your money to hold it just simply shakes my hand and I will give you my word that a sold sign will go in the window of that vehicle until Tuesday". This honesty is something I would not have found anywhere else in this industry and because of his wise words and guidance I was able to find a better bank that offered my enough to purchase the Kia with an APR equal to my previous vehicle. That Monday we went straight there from the bank and purchased my new car. Now, I know that it has almost been a year now since I purchased my car from Lynnhaven Motors but before I ever write a review, I want to ensure that the product actually holds up and see if anything comes up after the purchase and I am extremely thankful to say that I have not had a single issue with my Kia Optima since the day I drove it off of the lot, it has traveled over 10,000 miles since then and it still runs just like the day I bought it and that is why I have given Lynnhaven Motors a 5 star review. John, my wife and I will be back very soon. It is time to trade in her VW Beetle for something even better, we got our eye on that Kia Soul you currently have! We look forward to seeing how you and the Lynnhaven Motors family have been! Thank you for such a high quality vehicle for such a competitive price!
